Conditions

Yes, it is completely safe. Our service is regulated, and all prescriptions are reviewed by qualified healthcare professionals. We also ensure that all medications are sourced from reputable suppliers and dispensed by our registered pharmacy.

An online risk assessment is a series of questions designed to evaluate your health condition and determine if the prescribed medication is suitable for you. It’s reviewed by a licensed healthcare professional. In our case, it will be reviewed by our Independent Prescribers.

You will need to provide personal details, medical history, current medications, and specific information related to the health condition for which you are seeking treatment.

Once your prescription is approved, our pharmacy team assembles and dispenses your medication. You can choose to have it delivered to your home (we deliver Nationally) or pick it up in-store.

Yes, you can upload an existing prescription from your doctor in your personal dashboard. Our pharmacy will verify and dispense the medication as per the prescription once we receive the physical prescription from you by post.

National delivery typically takes 2-3 business days via Royal Mail. However, delivery times may vary based on your location and the availability of the medication.

Delivery fees may apply and vary depending on the delivery option you choose. Detailed information about delivery costs is available on our website under our Delivery Policy.

Yes, once your order is dispatched, you will receive a tracking number from Royal Mail to monitor the status of your delivery.

Yes, you have the option to pick up your prescription from our pharmacy. Simply select the in-store pickup option when placing your order.

We accept various payment methods, including credit/debit cards, online banking, and certain mobile payment options. Detailed information is available at checkout.

We use state-of-the-art encryption and security measures to protect your personal and medical information. Your data is handled in compliance with GDPR and other relevant regulations.

Only authorised healthcare professionals involved in your care and our pharmacy team have access to your medical information.

If you experience any side effects, please contact The Cadham Team immediately for advice. In case of severe reactions, seek emergency medical attention.

Due to safety regulations, we cannot accept returns of prescription medications. If you have any concerns about your order, please contact our customer service team for assistance.

You can reach our customer support team via phone, email, or our contact form, and you can access these via our Contact Us page.